Once you’ve physically connected your My Cloud device, use the following steps to access the Public network shared folder.
To upload a file:
Windows:

1. Open the Windows File Explorer
2. From the side menu, select Network
   1. Or, you can also type in \\devicename (e.g \\mycloudex2ultra) or the My Cloud device’s IP address to the address bar
3. Double-click the My Cloud device and login with your local user account
4. Locate the device’s Public shared folder
5. Double click the Public shared folder
6. You can now drag and drop files into (and from) the Public shared folder

Mac OS X:

1. Open the Finder window
2. From the side menu, under Locations, select Network
3. Double-click the My Cloud device and login with your local user account
4. Locate the device’s Public shared folder
5. Double click the Public shared folder
6. You can now drag and drop files into (and from) the Public shared folder

To access files from any compatible web browser:

1. Go to www.mycloud.com
2. Login with your MyCloud.com account credential
3. From the device listing menu, select your My Cloud device
4. Navigate and click on the file and folder to access your content

To share file & folder:

1. Navigate to the content that you would like to share
2. Right click on the file or folder you would like to share and select the “Share” option
   1. Select Invite to collaborate if you would like to invite another user to have access and collaborate within this folder, or
   2. Send link (View only) if you would like to create a share link to give to other users to access the content directly

The My Cloud mobile app is available for both iOS and Android. To start accessing your files:

1. Download the My Cloud mobile application from your smartphone or tablet’s app store
2. Log into your MyCloud.com user account
3. From the device listing menu, select your My Cloud device
4. If you would like to automatically backup the photos and videos you capture with your smartphone or tablet:
   1. Turn on Auto Backup
   2. Allow the My Cloud mobile app to access your device.
   3. Select a network shared folder as the backup destination
5. Once in the home screen, select your My Cloud device from the device listing menu to view your content
6. Navigate by tapping on files and folders to browse and access your content

To share your file & folder:

1. Navigate to the content you would like to share
2. Tap on the three dots found at the right of the content you wish to share to bring up the “Options Menu”
   1. Select Invite to collaborate if you would like to invite another user to have access and collaborate within this folder, or
   2. Send link (View only) if you would like to create a share link to give to other users to access the content directly

From your computer, access your My Cloud device’s web configuration dashboard:

1. Windows: Open a web browser and type in http://devicename (e.g http://mycloudex2ultra) or the My Cloud device’s IP address to the web address bar
2. Mac OSX: Open a web browser and type in http://devicename (e.g http://mycloudex2ultra.local) or the My Cloud device’s IP address to the web address bar

The My Cloud device is compatible with Apple’s Time Machine backup software. To back up your Apple computer:

1. From your Apple computer, click on the Apple logo on the menu bar to access System Preference
2. Select and launch Time Machine
3. If a screen displays informing you that a storage location for Time Machine backups hasn't been selected, click Set Up Time Machine
4. Click Choose Backup Disk, and select your WD My Cloud
5. Click Use for Backup
6. At the prompt, select Guest, and then click Connect
7. Click the Time Machine toggle switch to On
8. Add a Time Machine dropdown icon to the menu bar by selecting the Show Time Machine Status in the Menu Bar checkbox

The My Cloud mobile app is available for both iOS and Android. To start backing up your files when installing the mobile app:

1. Download the My Cloud mobile application from your smartphone or tablet’s app store
2. Log into your MyCloud.com user account
3. From the device listing menu, select your My Cloud device
4. If you would like to automatically backup the photos and videos you capture with your smartphone or tablet:
   1. Turn on Auto Backup
   2. Allow the My Cloud mobile app to access your device.
   3. Select a network shared folder as the backup destination

To start or to manage the auto backup once you have started using the My Cloud mobile app:

1. Open the app’s menu and select App Settings
2. Select Auto backup settings
3. To start auto backup, turn on the toggle and select a network shared folder to backup your content

You can add additional users to your My Cloud device for local access, and you can also invite those users to give them cloud access to store and access the content from a remote location.
To add user for local access:

1. From your computer, access your My Cloud device’s web configuration dashboard:
   1. Windows: Open a web browser and type in http://devicename (e.g http://mycloudex2ultra) or the My Cloud device’s IP address to the web address bar
   2. Mac OSX: Open a web browser and type in http://devicename (e.g http://mycloudex2ultra.local) or the My Cloud device’s IP address to the web address bar
2. Click on the Users tab from the top navigation menu
3. Click on the + button to initiate adding a user
4. Assign a user name and password for the new user

To invite a user for cloud access

1. Click on the Cloud Access tab from the top navigation menu
2. Make sure you are signed into your MyCloud.com account
3. Click on the user that you would like to invite for cloud access
4. Enter the user’s email address for invitation

To stream media content to your Smart TV or media player, you can choose to use the Plex Media Server or the Twonky DLNA Server to serve your media library.
To use Plex:

1. Go to Plex.tv and sign-up for a free trial account
2. Access your My Cloud device’s web configuration dashboard
   1. Windows: Open a web browser and type in http://devicename (e.g http://mycloudex2ultra) or the My Cloud device’s IP address to the web address bar
   2. Mac OSX: Open a web browser and type in http://devicename (e.g http://mycloudex2ultra.local) or the My Cloud device’s IP address to the web address bar
3. Click on the Apps tab from the top navigation menu
4. Select and install the Plex media server app
5. Follow the app’s on-screen instruction to setup your media library
6. From your Plex compatible Smart TV or media player, install the Plex media player app to start streaming

To use Twonky DLNA Server:

1. Access your My Cloud device’s web configuration dashboard
   1. Windows: Open a web browser and type in http://devicename (e.g http://mycloudex2ultra) or the My Cloud device’s IP address to the web address bar
   2. Mac OSX: Open a web browser and type in http://devicename (e.g http://mycloudex2ultra.local) or the My Cloud device’s IP address to the web address bar
2. Click on the Apps tab from the top navigation menu
3. Select and install the Twonky Server app
4. Follow the app’s on-screen instruction to setup your media library
5. From your DLNA compatible Smart TV or media player, install the Plex media player app to start streaming